Head to the publications tab to read the newly released Industry Criteria & Guidance for renewing and developing BIDs.

Delivering Quality and Innovation to the BID industry

The Industry Event of the Year

We saw a great turnout at the sell-out Annual Conference 2015. Thank you to all who attended and made it such an interesting and thought-provoking day.

The day included some fantastic speeches including a keynote from Sir Howard Bernstein. We had some great debates during the BID Soap Box about topics people struggle with in the BID industry. The 2015 Nationwide BID Survey was launched and can be found here. This year for the first time, the Proud Projects Awards were decided by online voting and the winners can be found here.

In the afternoon, concurrent workshops were run offering delegates the opportunity to personalise their conference. The BID Camp Fire offered a brilliant environment for networking and discussion or just a quiet break.

The view at the dinner was spectacular and fireworks made their way into the evening via a visual display on the big screen!

We were delighted to award the BIDs who have become accredited this year as well as the recently graduated Bb Academy students during the dinner.

Events like this are not possible without sponsorship, so we are very grateful this year for the support from – Regency Security Group Ltd; SocialiStreet; Blachere Illumination; Foundation Recruitment; and YOOHOPP.

Click here to have a look at all the photos taken during the day and evening.



Conference Agenda

Below was the agenda for the 2015 conference.




09.00Registration & Exhibition

-Refreshments and Networking in the Skyline Restaurant


-Conference Chairman: Stephen Ashworth - Dentons/British BIDs Advisory

-Board Chair

10.15State of the Nation - Nationwide BID Survey 2015

-Sponsored by Cushman & Wakefield

-Dr Julie Grail - British BIDs

-Catherine Lambert & Tim Johnson - Cushman & Wakefield

-Stephen Ashworth - Dentons/British BIDs

10:45Best of BIDs Showcase Video

-Presenting the Annual Proud Projects Shortlist

-Online Voting Commences

11.00Keynote: BIDs within the Wider Landscape

- Sir Howard Bernstein - Manchester City Council

-Deborah Owen-Ellis Clark - Mindfolio

-Matthew Hopkinson - Local Data Company

11.45BID Soap Box

-Introduced and Sponsored by Russell Crisp, SocialiStreet

-Adrian Field - Worcester BID

-Stephanie Kerr - BID Leamington

-Bill Addy - Liverpool BID Company

-Ross Feeney - Successful Sutton


-Refreshments and Networking in the Skyline Restuarant

13.15Workshop Session One - Choose from:

-Marketing Masterclass

-Operations Masterclass

-Guiding Principles Masterclass

14:00Workshop Session Two - Choose from:

-Marketing Masterclass

-Operations Masterclass

-Guiding Principles Masterclass

-Ballot Masterclass


-Refreshments and Networking in the Skyline Restaurant

15:30Workshop Session Three - Choose from:

-Events Masterclass

-Leadership Masterclass

-Ballot Masterclass

16:15Proud Project Awards Ceremony

-Introduced by Fiona Wright - British BIDs

-Presented by Marc Myers - intu

18.00Drinks Reception

-Hosted in The View, sponsored by Regency Security


-Accreditation Awards Ceremony

-Introduced by Paul Clement - British BIDs

-Presented by Jim Hubbard - BRC

-Academy Awards Ceremony

-Introduced by Dr Julie Grail - British BIDs

-Presented by Stephen Ashworth - Dentons/British BIDs


Our Speakers

Below were the speakers for the 2015 conference.

Sir Howard Bernstein, Chief Executive, Manchester City Council

Sir Howard has been Chief Executive of Manchester City Council for almost two decades and has been instrumental in the development and regeneration of the city and is now leading on the devolution agenda. He has been Clerk to GMPTA/GMITA, (now TfGMC/Transport for Greater Manchester Committee) since the mid-1980’s, where he has taken a leading role in introducing Metrolink, the first UK on-street public transport system, now significantly expanded and still expanding across the Greater Manchester conurbation. He was involved in the establishment of Manchester Airport as a plc in the mid-1980’s and continues to play a lead role in its on-going expansion. Following the terrorist bombing of Manchester city centre in 1996, he became Chief Executive of Manchester Millennium Limited (1996 -1999), the public/private sector Task Force which was established to oversee the redesign and rebuilding of the area. He was instrumental in securing Manchester as Host City for the XVII Commonwealth Games in 2002 and delivering what was then the largest multi-sport event ever hosted by the UK and the most successful games ever.

Deborah Owen-Ellis Clark, Director, MindFolio

Deborah is an award-winning and experienced brand development and marketing specialist and as a director at MindFolio leads the strategic development of retail and destination brands. With a proven track record in the strategic development of retail and destination brands. Deborah’s expertise has been gained from working with blue-chip companies over the last 20 years on both national and international multi-site projects including Quintain Plc, Land Securities PLC, Berkeley Homes, Levi Strauss UK Ltd., The Body Shop International Plc, and Marks & Spencer Plc. . She is passionate about engaging consumer and stakeholder insights to inform business plans, brand positioning and marketing strategies and has developed successful bespoke consumer research programmes for every retail project in which she was involved. Deborah is working with MindFolio on placemaking and customer insight assignments for property owners and developers in the UK, Europe and Middle East. MindFolio recently completed a major piece of customer research across 20 centres and 9 territories in the Middle East; and a major brand-repositioning project for a leading centre in the UK. Deborah is a member of the Chartered Institute of Marketing, a fellow of the RSA and chairs the BCSC Purple Apple Marketing Awards committee.

Simon Loomes, Strategic Projects Director, The Portman Estate

Simon heads up our Bb Chairs Forum and in this context also sits on the British BIDs Advisory Board. He is the Strategic Projects Director for The Portman Estate and his responsibilities include the delivery of the Estate’s major development schemes as well as the management of head lease development activity. He covers the Estate’s area-wide strategies including town planning, stakeholder engagement and public realm. The Portman Estate is a founder member of the Baker Street Quarter BID which Simon continues to chair as well as being vice-chair for the Edgeware Road Partnership. Simon is also a member of the West End Partnership Public Realm Group and the New West End Company Property BID Committee.

Andy Godfrey, Public Policy Manager, Alliance Boots

Andy sits on our Chairs Forum and in his capacity as a British BIDs Commercial Partner sits on our Advisory Board whilst also being part of the Research Team that produce the British BIDs Nationwide BID Survey. For more than a decade, as Public Policy Manager for Alliance Boots, Andy has represented both the company and the retail sector across the UK, influencing and interpreting the impact of public policy on retailing and town centres. He is Chairman of the Local Government Policy Advisory Groups at the British Retail Consortium and the Heart of London Business Improvement District.

David Miller, Director, The Welcome People

David is one of the founding partners of The Welcome People, who provide award-winning visitor welcome and street management services for 15 BIDs across the UK, from Manchester in the North West to Canterbury in the South East.

Formerly Head of Operations at New West End Company, David has first-hand experience of running successful street operations teams, including Ambassadors, Cleansing & Janitorial, Crime Intelligence Partnerships and Street Events.

Prior to New West End Company, he was Operations Manager at Fallon Advertising, where his skills and humour were tested to the limit by crazy people, crazy ideas and even crazier deadlines (great preparation for the BID world!)

Ben Collins, Business Development Manager, Central Management Solutions/British BIDs

Ben provides management services for town centres within the Central Management Solutions (CMS) portfolio whilst delivering a Business Development function across both CMS and British BIDs. He has managed BIDs through both their first ballot and renewal and has had direct experience of a wide range of place management and operational aspects of BID delivery, place marketing and has a track record of sourcing additional income streams through both sponsorship and strategic partnerships. He is also a qualified PRINCE2 project management practitioner.

Katie Coombes, Director, Maynineteen

Katie is the owner and director of Maynineteen, a creative events company who plan, produce and deliver live events for the UK’s top retail and leisure destinations.

With an advertising agency background Katie started Maynineteen 12 years ago and has built a reputation for industry leading concept and design creativity together with the expertise and acumen to deliver on time and budget.

The company works with some of the UK’s largest property and asset management companies including; Hammerson, intu, Realm, Savills, JLL, Land Securities, M&G, plus a number of regional BIDs.

Responsible for 48 Hours of Fashion in Nottingham for the past 4 years, an event which sees thousands of people visit city to watch extraordinary catwalk shows featuring over 50 of the best high street and independent retailer collections, boasting a 4.7% increase in annual footfall.

Maynineteen deliver smart retail events that help their clients to prosper and win awards!

Fiona Wright, Director, Central Management Solutions/British BIDs

Fiona heads up marketing and communications for British BIDs. CMS and clients within the CMS portfolio. As well as a French and English law degree, Fiona brings with her 14 years of design agency experience in the property and place marketing arena.

Fiona has worked with Business Improvement Districts since 2009, providing strategic and tactical marketing advice for the B2B and B2C audiences. During this time she has also helped deliver the UK’s highest aggregate first renewal result in the UK for Ipswich Central.

Rebecca Jones, Managing Director, Object Source LLP

Rebecca Jones is the Managing Director of Object Source LLP, a web design and development agency specialising in eCommerce websites. Rebecca has a wealth of experience in the internet industry having been director level for some of the most established internet names in the industry; lastminute.com, ocado.com, natwest.com, homebase.com, Reed Business Information, to name but a few. Rebecca is a very hands on MD and loves nothing better than working with their clients to make their web investment successful.

Kay Buxton, CEO, The Paddington Partnership

Kay is part of the British BIDs Leadership Network and is a chartered planner and a member of the Royal Town Planning Institute. With a background of 20 years in urban policy and stakeholder engagement Kay was involved in the setting up one of the first BIDs in London through the Circle Initiative, at Paddington. Kay is approaching her fifth BID ballot, Marble Arch, which takes place in February 2016.

Ros Morgan, Chief Executive, Kingstonfirst

Ros is part of the British BIDs Leadership Network. She is currently Chief Executive of Kingstonfirst who contributed to the Guiding Principles publication. She has ten years’ experience in strategic leadership and urban management and her roles have included Director of Croydon Economic Development Company, Chief Executive of Croydon BID and Director of District Centres. In June 2014, Ros led Kingstonfirst through its renewal ballot securing a staggering 81% vote in favour of a third five-year term (2015-2020).

Julie Grail, Chief Executive, British BIDs

Julie is Chief Executive of British BIDs and was the lead author on the Guiding Principles document. She has been involved in managing places for over two decades, including running the circle initiative which was the first BID pilot programme in the UK based in Central London and the establishment of the town centre company in Kingston. Her industry influence includes being leading contributor to the original BID legislation; leading author of the Property Owner BID model; originator of the BID Loan Fund; founder of the B BID Accreditation system, the Bb BID Academy; and the annual Nationwide BID survey.

Paul Clement, Joint Managing Director, Central Management Solutions / British BIDs

Paul is a director of British BIDs with 15 years of experience in place management, having started his first town centre management company in 2000. Since then he has developed and renewed BIDs across the country and provided training and coaching to numerous BIDs and developing BIDs. This is alongside his role as Chief Executive of the Ipswich Central BID. He has a Master’s Degree from De Montfort University into global influences within urban centres. This, together with his practical experience, led to the creation of CMS, who provide ongoing support to BIDs ranging between marketing, finance, personnel and quality management issues. Consultancy advice is provided to developing and renewing BIDs alongside British BIDs. Paul is also a non-executive Director of Call Connection, an insurance business employing 350 staff with offices in Ipswich, London and Newcastle. He is a Board Director of University Campus Suffolk and a Governor at St Joseph’s College, Ipswich.

Catherine Lambert, Head of Retail Asset Services, Cushman & Wakefield

Catherine has a wealth of knowledge and experience at the highest level in the property industry from both a management and agency perspective. Catherine is widely regarded, by colleagues and clients alike, to be a true market leading professional in Retail Property Management. With over 20 years of experience in Retail and Shopping Centre Management, Catherine has worked with a diverse range of property owners and real estate professionals, developing initiatives and innovative strategies for the asset and property management, development and refurbishment of numerous Shopping Centres, High Streets and Retail Parks across the UK. In addition, Catherine has been a major contributor to various industry committees including the BCSC, the BRC and British BID’s and has provided a unique and comprehensive insight into the changing facets of the retail industry and the impact on occupier requirements and consumer trends, as well as the viability of retail in the context of the built environment.

Stephen Ashworth, Partner, Dentons

Stephen is chair of the British BIDs Advisory Board which helps to focus the strategic direction of the BID industry and identify key priority areas for debate. He is in charge of a broad based planning and regulatory practice acting for both the public and private sectors. Stephen has worked on projects including the Dome, Kings Cross, Liverpool One and Eastern Quarry. He Chaired the Circle Initiative which funded five central London BIDs and advised the British Property Federation on the Community Infrastructure Levy. His extensive practical experience is complemented by having worked on secondment for two years at Sainsbury’s and by a year as a Visiting Fellow at the Lincoln Institute of Land Policy, Cambridge, Mass, USA, researching American practices on the private funding of infrastructure, town centre renewal and planning issues.

Marc Myers, General Manager, Intu

Marc sits on the British BIDs Advisory Board as well as the Academy Assement Panel. He has previously chaired the British BIDs Chairs’ Forum. Marc was also Chair of the Ilford BID and currently sits on the Bromley BID working group. He is General Manager of the intu Lakeside Shopping Centre and prior to this was  Centre Manager at intu Bromley and the Exchange in Ilford. He has been in the shopping centre industry for over a decade following a career predominantly in retailing and for most of this time with Marks & Spencer. He rose to become Store Manager before embarking on a career change within their business within the Homeware Buying Team.


Daytime and Dinner Venue

CCT Venues, Level 32, 40 Bank Street, London E14 5NR
Tel. 020 3588 3700

We hosted the annual conference in the heart of Canary Wharf Island for both the day and evening activity. It is easily accessible and can be found directly opposite Canary Wharf Underground station. This impressive 32nd floor suite offers stunning panoramic views across London and will be home to the conference seminars, workshops and will be transformed into a stunning dining spot for the evening dinner.

Workshops, Seminars: Main Room: Level 32, 40 Bank Street.

Reception Drinks: The View: Level 32, 40 Bank Street.

Dinner: Main Room: Level 32, 40 Bank Street.



London Marriott Hotel West India Quay

22 Hertsmere Road, Canary Wharf London England E14 4ED
United Kingdom


Phone: +44-20-70931000
Fax: +44-20-70931001

Hilton London Canary Wharf www3.hilton.com

South Quay, Marsh Wall, London, E14 9SH,
United Kingdom

TEL: +44-203-002-2300
FAX: +44-203-002-2350



Below were the sponsors for the 2015 conference.


Regency Security Group LTD




The Regency Security Group are one of the country’s leading ACS accredited security providers. They cover the full spectrum of security services, while specialising in the provision of door supervisors, retail security, manned guards and event security. They adhere to the highest industry standards and accreditations, operating a policy of professionalism and accountability. Regency Security will be sponsoring the pre-dinner drinks reception.



Blachere Illumination

Blachere Small

Festive, Amenity and Specialist Lighting Solutions
If you are looking to transform your town centre’s festive lighting scheme, let Blachere Illumination deliver the perfect scheme to meet your budget. As the world’s leading manufacturer and supplier, we can help you to avoid the middleman with an unbeatable service from design through to installation and dismantling. And with our option to hire your festive lighting, you can enjoy the best lighting without the upfront costs.




Foundation Recruitment

Foundation small


Foundation Recruitment is one of the UK’s leading niche recruitment consultancies with an established team dedicated to the shopping centre management, venue management and BID sectors. We have extensive experience of working with many of the UK’s most pre-eminent developers, investors, venues and operators assisting them in identifying the very best talent within areas including centre management, operations management, marketing and events, commercialisation and BID management.



SocialiStreet Logo (CMYK)

SOCIALiSTREET is a complete digital marketing, social media & PR service developed by DestinationCMS – It supplies a fully responsive web site, looks after all your social media needs from breakfast through to bedtime (365 days of the year), offers a PR resource as part of the service, is all linked together by our state-of-the-art content management system, and includes our Brand Makers who visit all your businesses at least once a month to gather the information which will be promoted through your digital channels. SOCIALiSTREET will be sponsoring the BID Soap Box.







YOOHOPP is the future. It is a unique and ground-breaking localised Click & Collect shopping platform that combines national and independent retailers whilst supporting our beloved high streets. Customers will be able to make purchases online from retailers located on their own high street, then arrange a date to collect in town. Nottingham is the first to launch followed swiftly after by Ipswich, Southend and Ilford.


Copyright 2017 British BIDs | All Rights Reserved.